Walter introduces AI Agent, streamlining legal workflows in Microsoft Word and Outlook to free up lawyers for higher-value work.
Vancouver-based Walter has launched a new AI Agent designed to transform how law firms manage documents and client communications.
Founded by multi-exited entrepreneur Ryan Wilson, Walter was born out of his frustration with inefficiencies in legal work. “I always felt like I underpaid the law firm for their advice and expertise, but I overpaid for the work,” Wilson explained in a video announcement.
Walter began as a platform to unify fragmented legal records—bringing together cap tables, minute books, and client data into a single source of truth for firms and their clients. Today, it is used by some of the largest law firms in the world.
With the release of its AI Agent, Walter is moving beyond record-keeping to automation. Unlike competing tools that struggle with formatting, the new agent works natively in Microsoft Word and Outlook, allowing it to track changes, manage references, and draft client emails complete with attachments.
“We didn’t want to be a thin layer on top of somebody else’s AI,” said Wilson. “What we wanted to be is a really thick layer of data and tools that are needed to make AI agents actually deliver on the promise of the transformation that is possible in the legal industry.”
Early feedback from law firms has been strong. “Our initial feedback from law firms and users using this tool has been overwhelmingly positive. People simply say, this is the best AI agent I’ve ever used,” Wilson noted.
Rather than replacing lawyers, Walter’s AI Agent is intended to automate the “first mile” of document preparation and the “last mile” of client communication—freeing up time for lawyers to deliver higher-value expertise.