In an era where legal professionals are navigating increasingly complex workloads and client expectations, generative AI is transforming how legal work gets done.
Thomson Reuters recently published a compelling case study on the experience of Hull & Hull LLP, a specialized estates, trusts, and capacity litigation firm based in Canada, and how its adoption of CoCounsel played a pivotal role in reshaping its workflows.
Hull & Hull LLP’s Challenge
Like many firms focused on high-stakes litigation, Hull & Hull LLP recognized that the traditional approach to reviewing documents, mentoring junior lawyers, and ensuring consistent quality came with bottlenecks. Manual document reviews and time-intensive administrative tasks, while necessary, were slowing down their ability to deliver timely, high-quality work — especially as expectations around billing and productivity evolved.
A Strategic Shift to AI Assistance
After a year of careful evaluation and implementation, the firm selected Thomson Reuters CoCounsel, impressed by its advanced analytical capabilities, deep grounding in trusted legal content, and robust security framework — a must for firms handling sensitive client information.
CoCounsel is a professional-grade legal AI assistant that empowers lawyers with tools for research, document analysis, drafting, and more, all integrated with trusted legal knowledge sources and designed to accelerate routine tasks with precision.
Real-World Impact at Hull & Hull LLP
The case study highlights how CoCounsel has been integrated into both solicitor and litigation workflows at the firm, helping lawyers:
- Rapidly analyze extensive records, such as thousands of pages of medical files, to uncover key insights with linkable references.
- Generate chronologies and cross-examination questions faster and more reliably.
- Standardize prompts and workflows so lawyers — even those new to AI tools — can work efficiently.
Perhaps most importantly, the firm found that CoCounsel helped reduce repetitive, low-value tasks, letting senior lawyers focus on strategy and mentorship, while junior lawyers could engage more meaningfully with substantive legal work from day one.
Looking Ahead: Why AI Adoption Matters
For a firm committed to excellence and client service, embracing AI wasn’t just an operational upgrade — it was a strategic move to stay competitive in a rapidly digitizing legal world. As Hull & Hull’s co-founding partner notes, failing to adopt these tools now could leave firms at a significant disadvantage as legal AI becomes a baseline expectation in the profession.
Learn More
If you’re interested in how AI can transform legal workflows — from improving quality to freeing up time for high-value strategic work — we encourage you to read Thomson Reuters’ full case study on Hull & Hull LLP’s journey with CoCounsel for deeper insights and practical takeaways.
Read the complete case study here.